Shipping Policy

Smitty’s Little Farm Ltd.

Effective October 22, 2026

At Smitty’s Little Farm, every order is prepared and packaged with care. As a small, independently owned business on Colorado's Western Slope, we appreciate your patience and support.

Order Processing

Orders are prepared for shipment as promptly as reasonably possible, generally in the order received.

Because many of our products are handcrafted in small batches, processing times may vary according to product availability, order volume, seasonal demand, and business operations.

Processing time refers to the time required to prepare an order for shipment and does not include carrier transit time.

Shipping Rates and Delivery

Shipping charges are calculated and displayed at checkout based on the order and available delivery options.

Delivery estimates provided at checkout or by shipping carriers are estimates rather than guaranteed arrival dates, unless expressly stated otherwise.

Once a package has been accepted by the carrier, transit times may be affected by weather, holidays, transportation disruptions, and other circumstances outside our direct control.

Shipping Addresses

Customers are responsible for providing complete and accurate shipping information at checkout.

Please review your shipping address carefully before submitting your order.

If you discover an error, contact us as soon as possible. We will make reasonable efforts to correct the information before shipment, but changes cannot be guaranteed once an order has been processed or dispatched.

Additional shipping expenses resulting from an incorrect or incomplete address supplied by the customer may be the customer's responsibility.

Delayed, Missing, or Damaged Shipments

We package our products carefully to help ensure they arrive in good condition.

If an order arrives damaged, contains an incorrect item, or appears to be missing, please contact us through our store's contact page, preferably within seven days of delivery or the reported delivery date.

Include your order number, a brief explanation, and photographs when applicable.

We will review documented shipping concerns individually and assist with reasonable resolution efforts, including carrier inquiries when appropriate.

Carrier tracking information may be used to assist in investigating delivery concerns. A delivered tracking status does not, by itself, determine the outcome of a reported problem.

Returned or Undeliverable Packages

Packages returned because of an incorrect address, refusal of delivery, or failure to collect a shipment will be reviewed individually.

Additional postage may be required for reshipment when the delivery failure resulted from customer-provided information or circumstances within the customer's control.

Any refunds or other remedies required by applicable law will be honored.

Shipping Restrictions

Certain products may be subject to carrier restrictions, seasonal temperature considerations, or destination-specific shipping requirements.

We reserve the right to decline or cancel an order when shipment cannot be completed lawfully or reasonably. Payments for orders we cancel before fulfillment will be refunded as required by law.

Shipping Delays and Order Cancellations

If we are unable to ship an order within the stated shipment period, we will communicate available options in accordance with applicable law, including the opportunity to consent to a revised shipping date or cancel for a refund.

Our Commitment

We make every reasonable effort to ship orders accurately, securely, and in a timely manner.

While delivery circumstances are not always within our control, we remain committed to fair communication and responsible handling of legitimate order concerns.

This policy should be read together with our Refund & Return Policy. Nothing in either policy limits consumer rights provided by applicable law.

Smitty’s Little Farm Ltd.

Where Local Plants Make Practical Magic.